Refund policy

DMJ Supply Store Refund & Return Policy

We want you to be satisfied with your purchase. Because DMJ Supply Store offers both physical and digital products, refund and return eligibility depends on the type of product purchased.

Physical Products
If your physical item arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery. Include your order number and photos of the item so we can review the issue.

To be eligible for a return, items must generally be unused, in their original condition, and in their original packaging. Certain items may not be eligible for return for hygiene, safety, or other applicable reasons.

Digital Products
Digital products, downloads, templates, guides, and other digital content are generally non-refundable once they have been delivered or accessed, except where required by law. If you experience a technical problem receiving or accessing your digital purchase, please contact us so we can help resolve the issue.

Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Questions or Problems With an Order
Please contact DMJ Supply Store if you have questions about a return, refund, damaged product, or digital purchase.