Shipping policy

Shipping Policy

Thank you for shopping with DMJ Supply Store. We offer a mix of physical and digital products. Please review the information below regarding shipping and delivery.

Physical Products

Physical products are processed and shipped according to the fulfillment method and supplier associated with each item.

Processing Time:
Orders are generally processed within 2–5 business days. Processing times may vary depending on the product, supplier, holidays, or order volume.

Shipping Time:
Estimated delivery times vary depending on the product, shipping destination, carrier, and supplier. Tracking information will be provided when available.

Please note that some products may be fulfilled and shipped by third-party suppliers. If your order contains multiple products, they may arrive in separate packages and at different times.

Shipping Delays

DMJ Supply Store is not responsible for shipping delays caused by carriers, weather conditions, customs, incorrect shipping information, or other circumstances outside our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or fulfillment.

Digital Products

Digital products do not require physical shipping. When applicable, digital products will be delivered electronically through a download link, email, or other method described on the product page.

No physical item will be shipped when purchasing a digital-only product unless specifically stated in the product description.

Tracking

When tracking is available, customers will receive tracking information after their physical order has shipped. Please allow time for the carrier’s tracking system to update.

Questions

If you have questions about your order, shipping, or delivery, please contact DMJ Supply Store using the contact information provided on our website.